Australia-Asia Logistics Partners
LEVAO INTERNATIONAL PTY LTD is a specialist Australian freight forwarder focused on multi-modal cargo movements between Australia and key manufacturing and trade centres in the Asia-Pacific region. Headquartered in Melbourne, Victoria, we coordinate end-to-end import and export cargo services for small-to-medium businesses, commercial importers, e-commerce operators, and growing enterprises seeking reliable international logistics without the complexity of dealing with multiple service providers.
As a focused, independent freight forwarding operation rather than a large multinational corporation, we deliver the personalised service and direct accountability that bigger players often cannot. Every client works with a dedicated logistics coordinator who understands their supply chain requirements, cargo characteristics, and delivery preferences. There are no call centres, no ticket queues, and no anonymous email inboxes — just direct communication with experienced freight professionals who take ownership of your shipment from origin to final delivery.
Operating from our facility at 21/21 Ricketts Rd, Mount Waverley VIC 3149, we combine local regulatory expertise with deep carrier partnerships built over years of consistent volume and reliable payment terms. Our logistics model centres on direct accountability, providing commercial importers and exporters with structured transport pathways, transparent rate matrices, and proactive communication at every milestone.
Australia - China Trade Lane
We manage weekly FCL ocean strings and daily consolidated air routes connecting major Chinese ports (Shanghai, Ningbo, Shenzhen, Guangzhou, Qingdao) with Melbourne and Sydney terminals. Our bilingual team coordinates directly with suppliers and factory shipping departments at origin to organise shipping documents pre-departure, ensuring compliance before cargo even leaves the dock:
- Origin Liaison: Coordinating cargo booking, factory pickup, and depot receipt with Chinese manufacturers in Mandarin, eliminating miscommunication delays.
- Documentation Audits: Checking export declarations, packing lists, commercial invoices, and biosecurity certificates pre-loading to prevent arrival holds.
- Consolidation Depot Network: Partner warehouses in Shenzhen, Shanghai, Guangzhou, and Ningbo for multi-supplier cargo consolidation.
- ChAFTA Compliance: Guidance on China-Australia Free Trade Agreement preferential tariff applications to reduce duty liability.
Southeast Asia Logistics Hubs
We facilitate shipping connections across key ASEAN markets, including Singapore, Vietnam (Ho Chi Minh City, Haiphong), Thailand (Bangkok, Laem Chabang), Malaysia (Port Klang), and Indonesia (Jakarta, Surabaya). We coordinate transshipment lines and direct sailing options to ensure efficient routing for your specific cargo timeline:
- ASEAN Freight Lane Coverage: Direct access to scheduled departures from main Southeast Asian terminals with competitive transit times.
- Transit Logistics: Hub operations via Singapore for multi-country consolidation, enabling multiple origin pickups on a single bill of lading.
- Import Compliance Checks: Assessing biosecurity conditions, timber treatment certifications, and food safety requirements for specific regional imports.
- AANZFTA Benefits: Advising on ASEAN-Australia-New Zealand FTA duty concessions where applicable.
Service Philosophy & Bilingual Capabilities
International logistics demands precise compliance and operational agility. We design cargo workflows around key client objectives — cost efficiency, transit speed, and regulatory certainty. Our service philosophy is built on the principle that a smaller, focused freight forwarder can deliver better outcomes than a large impersonal corporation by maintaining direct relationships and personal accountability:
- Bilingual Operations (English & Chinese): Professional support in English and Mandarin Chinese to coordinate smoothly with manufacturers, freight depots, shipping lines, and customs terminals across both Australia and Asia without translation delays or miscommunication.
- Border Compliance Management: Dedicated compliance knowledge to audit customs values, verify Free Trade Agreement eligibility, lodge biosecurity paperwork, and manage goods subject to Australian Border Force (ABF) attention.
- Integrated Cargo Solutions: Combining ocean/air freight forwarding, customs brokerage coordination, warehousing, devanning, and tailgate cartage under one centralised cargo account — one point of contact for your entire supply chain.
- Proactive Issue Resolution: When shipping disruptions occur (vessel delays, port congestion, documentation discrepancies), we notify you immediately with options rather than waiting for you to chase status updates.
Compliance Focus & Regulatory Expertise
Australian import and export regulations are among the strictest in the world. Our operations are built around maintaining full compliance with all relevant regulatory bodies, protecting your cargo from delays, penalties, and seizure:
- Australian Border Force (ABF): Accurate tariff classification, customs value assessment, and import declaration lodgement through licensed customs brokers.
- DAFF Biosecurity: Pre-arrival documentation checks for timber, food, plant, and animal products. We coordinate fumigation, inspection, and treatment orders as required.
- Chain of Responsibility (CoR): Full compliance with heavy vehicle transport regulations for all local delivery operations, including load restraint, driver fatigue, and vehicle mass management.
- Dangerous Goods: Proper classification, packaging certification, and carrier selection for DG shipments under the Australian Dangerous Goods Code.
Carrier Partnerships & Coverage
We maintain established relationships with a network of ocean carriers, airlines, and domestic transport operators. These partnerships are built on consistent volume commitment and operational reliability, giving our clients access to competitive rates and priority space allocations:
- Ocean Carrier Contracts: Named allocations with major shipping lines servicing Asia-Australia trade lanes, ensuring space availability even during peak season congestion.
- Air Cargo Agreements: Consolidated rates with carriers operating into Melbourne and Sydney airports for time-sensitive and high-value shipments.
- Domestic Fleet Partners: Verified local carriers across metropolitan Melbourne and regional Victoria, including tailgate, skeletal chassis, and curtain-side vehicle operators.
- Coverage Map: Our service network covers all major Australian east coast ports (Melbourne, Sydney, Brisbane) with primary focus on Melbourne as our home port and distribution hub.
Structured Transparency
Clearly itemized quotes without hidden fees. We verify all port charges, handling fees, and biosecurity costs upfront.
Direct Communication
No call centers. Clients are assigned a dedicated logistics coordinator who manages their shipment from origin to final drop-off.
Operational Velocity
We coordinate customs broker pre-clearance and prompt warehouse devanning to release cargo within terminal free-time windows.
Corporate Milestones & Case Volume
Real-world logistics capacity and compliance records coordinated by our Melbourne operational center.
Asia-Australia Route Milestones
Successfully managed over 15,000 CBM of consolidated LCL cargo and full container strings directly from main Asian trade hubs to Melbourne and Sydney terminals.
Border Compliance Records
Achieved a 99.8% compliance rate with Australian Border Force (ABF) and biosecurity (DAFF) declarations, facilitating swift tariff exemptions and zero quarantine penalties.
Integrated Warehouse Milestones
Handled container devanning, sorting, SKU validation, and prompt freight staging of 10,000+ pallets at our Melbourne south-east logistics hub in Mount Waverley.
Corporate Logistics FAQ
How does LEVAO INTERNATIONAL coordinate with suppliers at origin ports?
We operate a dedicated network of origin depots in Shenzhen, Shanghai, Ningbo, and Singapore. Our bilingual operations team coordinates booking slots directly with your suppliers in Mandarin, ensuring packing lists, commercial invoices, and biosecurity certifications are correct before departure. This pre-departure verification eliminates costly arrival holds and quarantine delays in Australia.
Are you licensed to manage biosecurity inspections and customs clearances?
Yes. LEVAO INTERNATIONAL manages all import declarations through licensed customs brokers and DAFF-accredited personnel. We calculate duties, ensure compliance with biosecurity regulations, handle cargo inspections within free-time limits, and advise on FTA eligibility to minimise your landed cost.
Where is your Melbourne warehouse and what local delivery capabilities do you offer?
Our warehouse is located at 21/21 Ricketts Rd, Mount Waverley VIC 3149. From this facility, we provide container devanning, short-term staging, palletising, SKU sorting, and direct tail-lift truck deliveries to warehouses and retail outlets throughout metropolitan Melbourne and regional Victoria.
What makes you different from larger freight forwarding companies?
As a focused, independent operation, we provide the personal attention and direct accountability that large multinationals cannot. You work with a dedicated coordinator who knows your cargo, your suppliers, and your delivery requirements. Decisions are made quickly, communication is direct, and we treat every shipment with the same care regardless of size.
Do you offer services in languages other than English?
Yes. Our operations team provides full bilingual support in English and Mandarin Chinese. This capability is essential for coordinating with Asian suppliers, resolving documentation discrepancies at origin, and supporting clients who prefer to communicate in Chinese for complex logistics discussions.
Partner With LEVAO INTERNATIONAL
Let our logistics specialists design a compliant, cost-effective freight pathway for your regular import or export volumes. Get in touch with our team for a no-obligation consultation.