Cookie Policy

Understanding how we use cookies and tracking technologies to improve your experience on our website.

Last updated: June 2026

1. Introduction

This Cookie Policy explains how LEVAO INTERNATIONAL PTY LTD ("we", "our", "us") uses cookies and similar tracking technologies on our website levaointernational.com.au. By continuing to use our website, you consent to the use of cookies as described in this policy. This policy should be read in conjunction with our Privacy Policy, which explains how we handle personal information more broadly.

2. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and give website owners useful information about how their site is being used. Cookies can be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website. They enable core functionality such as page navigation, access to secure areas, and form submissions (e.g., quote request forms and contact forms). Without these cookies, the website cannot function properly. These cookies do not collect personal information for marketing purposes.

Examples of strictly necessary cookies on our site:

  • Session identifiers to maintain your browsing session
  • Security cookies to prevent cross-site request forgery
  • Load balancing cookies to ensure consistent website performance
  • Cookie consent preference storage

3.2 Performance and Analytics Cookies

These cookies collect anonymous information about how visitors use our website, including which pages are visited most often, time spent on each page, and any error messages encountered. This data helps us understand user behaviour and improve our website's performance, content, and usability. All information collected by these cookies is aggregated and anonymous - it does not identify individual visitors.

We may use the following analytics services:

  • Google Analytics - to track page views, visitor demographics, and user flow through the site
  • Server-side analytics - to monitor website uptime, response times, and error rates

3.3 Functional Cookies

These cookies allow our website to remember choices you make (such as your preferred language, region, or previously entered form data) and provide enhanced, personalised features. They may also be used to provide services you have requested, such as saving quote request progress or remembering your contact details for future inquiries.

Functional cookies on our site may store:

  • Language or locale preferences
  • Previously submitted form field data (e.g., name, email) to streamline repeat submissions
  • Display preferences (e.g., font size adjustments for accessibility)

3.4 Third-Party Cookies

We do not use third-party advertising or retargeting cookies. We do not permit any third party to use our website to place advertising cookies on your device. Any third-party cookies present on our site are limited to analytics services (as described above) and are subject to those third parties' own privacy policies.

4. Cookie Retention Periods

Different cookies have different retention periods:

  • Session cookies: Deleted automatically when you close your web browser.
  • Persistent cookies (analytics): Retained for up to 26 months, after which they are automatically deleted.
  • Persistent cookies (functional): Retained for up to 12 months to remember your preferences.
  • Cookie consent cookie: Retained for 12 months to remember your cookie preferences.

5. How to Manage Cookies

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in the following ways:

5.1 Browser Settings

Most web browsers allow you to manage cookies through their settings. You can typically:

  • View what cookies are stored on your device
  • Delete all or specific cookies
  • Block all cookies from being set
  • Block cookies from specific websites
  • Set your browser to notify you when a cookie is being set
  • Configure your browser to delete cookies when you close it

Instructions for managing cookies in common browsers:

  • Google Chrome: Settings → Privacy and Security → Cookies and other site data
  • Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies

5.2 Google Analytics Opt-Out

If you wish to prevent Google Analytics from collecting data about your visits to our website, you can install the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout. This add-on prevents the Google Analytics JavaScript from sharing visit information with Google Analytics.

5.3 Impact of Blocking Cookies

Please note that if you choose to block or delete cookies, some features of our website may not function correctly. Specifically:

  • Quote request forms may not retain previously entered information
  • Your session may not be maintained between page visits
  • Preference settings may not be remembered
  • The website may load more slowly as it cannot use cached resources

Blocking strictly necessary cookies may prevent you from submitting forms or accessing certain features of our website entirely.

6. Similar Technologies

In addition to cookies, we may use similar technologies such as:

  • Local storage: Used to store small amounts of data in your browser for website functionality (similar to persistent cookies but with larger capacity).
  • Session storage: Used to store data for the duration of your browser session only.

We do not use web beacons, pixel tags, or fingerprinting technologies for tracking purposes.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to check this policy periodically to stay informed about how we use cookies.

8. Your Consent

By continuing to browse and use our website after reading this Cookie Policy, you consent to our use of cookies as described herein. If you do not consent to the use of cookies, please adjust your browser settings accordingly or refrain from using our website.

9. Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us:

LEVAO INTERNATIONAL PTY LTD
21/21 Ricketts Rd, Mount Waverley VIC 3149
Phone: 0451 290 119
Email: support@levaointernational.com.au

We aim to respond to all inquiries within five (5) business days.