Connect with our Logistics Planners
At LEVAO INTERNATIONAL PTY LTD, we provide direct communication channels to real logistics professionals. Speak directly to our specialists and customs brokers who personally manage your shipments — no call centres, no automated responses.
Our bilingual team (English and Chinese) is available during business hours to assist with customs lodging queries, freight quotes, shipment tracking, and warehouse container devanning updates.
Phone
0451 290 119
support@levaointernational.com.au
Address
21/21 Ricketts Rd
Mount Waverley VIC 3149
Office Hours
Monday – Friday: 9:00 AM – 5:00 PM AEST
Saturday: By appointment only
Bilingual Support
English & Chinese (Mandarin)
We speak your language
Response Time
All enquiries answered
within 1 business day
Send Us a Message
Have a question about your shipment, customs requirements, or our services? Fill in the form below and a member of our logistics team will respond within one business day.
Getting to Our Office
By Car
Located on Ricketts Road in Mount Waverley. Free on-site parking available for visitors at Unit 21.
By Public Transport
Mount Waverley station (Glen Waverley line) is a short walk away. Bus routes along Ricketts Road and Mount Waverley Road stop nearby.
Warehouse Access
Truck and van access via the rear loading dock. Please call ahead for container pickups or large deliveries.
Frequently Asked Questions
What is the best way to reach you urgently?
For urgent matters, please call us directly on 0451 290 119 during office hours (Mon–Fri, 9 AM–5 PM AEST). We can address time-sensitive shipping concerns over the phone immediately.
What information should I have ready when I call?
Have your shipment reference number (if applicable), origin and destination details, cargo type, and approximate weight or volume ready. This helps us assist you faster.
Can I visit your office without an appointment?
We welcome walk-ins Monday to Friday during business hours at 21/21 Ricketts Rd, Mount Waverley. For Saturday visits, please book an appointment in advance by phone or email.
Do you offer after-hours support?
For shipments already in transit, we monitor critical movements outside business hours. Email us and mark it urgent — we’ll respond as soon as we can.
Do you provide support in languages other than English?
Yes. Our team offers full bilingual support in English and Chinese (Mandarin). Whether by phone, email, or in person, we can communicate in whichever language you prefer.
How quickly will I receive a response to my enquiry?
All enquiries submitted via our form or email are responded to within one business day. Most messages receive a reply within a few hours during office hours.